Employer Brand Intelligence Center

Arcaden Systems · 1,800 employees · Mid-Market B2B SaaS

Last Updated
2024-12-15 08:42 PST
30-Day Rating Δ
+0.2
Improving
Glassdoor Rating
3.6
vs 4.1 pre-RIF
-12% from baseline
eBNPS
+14
-22 vs Meridian
Offer Rejection Rate
31%
+63% vs pre-RIF
Response Rate
42%
Auth Score: 0.38
Template risk
Early-Tenure %
26%
High churn signal

Glassdoor Rating Trajectory

30/90/180-day rolling average · RIF event marked in red zone

30-Day
90-Day
180-Day

Review Theme Cluster by Role

Negative sentiment intensity · Darker = higher mention rate

Mgmt
W-L Bal
Layoff
Comp
Engineering
31%
24%
38%
12%
Product
28%
19%
34%
9%
Sales
22%
26%
29%
18%
Support
21%
31%
23%
14%
Operations
25%
22%
27%
11%
Critical: Layoff Anxiety theme 38% in Engineering → direct pipeline impact.

eBNPS vs Talent Competitors

Employer Brand Net Promoter Score · Benchmark cohort: B2B SaaS 1K–3K employees

Early-Tenure Review Surge

% of reviews from employees with <1 year tenure · Spike = onboarding/culture mismatch

Platform Reach-Weighted Visibility

Impression-adjusted review volume · LinkedIn + Glassdoor + Indeed + Comparably

Glassdoor1,243 reviews · 87K reach
Indeed629 reviews · 42K reach
LinkedIn312 alumni posts · 29K reach
Comparably187 reviews · 14K reach
Total Weighted Reach 172K

DEI Perception Gap Analysis

External review DEI scores vs internal HRIS benchmarks · Negative gap = external perception lags reality

Review Response Audit

Last 10 critical reviews · Response quality vs authenticity score

Date Role Rating Top Theme Response Time Auth Score Template
2024-12-09 Sr Engineer 2.0 Layoff Anxiety 4.2 days 0.31 ✓ Detected
2024-12-07 Product Mgr 3.0 Management 2.8 days 0.42 ✓ Detected
2024-12-04 Sales Rep 2.0 Layoff Anxiety 5.1 days 0.28 ✓ Detected
2024-11-29 Engineer II 3.0 Work-Life 1.9 days 0.58
2024-11-26 Support Spec 1.0 Management No response
2024-11-22 QA Engineer 3.0 Layoff Anxiety 3.4 days 0.35 ✓ Detected
2024-11-18 Designer 3.0 Work-Life 2.2 days 0.46 ✓ Detected
2024-11-14 DevOps Eng 2.0 Management 4.7 days 0.33 ✓ Detected
Risk: 70% template usage detected · Authenticity score averaging 0.38 signals low trust impact.

Offer Rejection vs eBNPS Correlation

Each point = bi-weekly cohort · R² = 0.67

Competitive Share-of-Voice

Review volume on key platforms vs talent competitors (trailing 90 days)

Response Queue Priority

Unanswered reviews by urgency matrix

Critical · Public
3
High · Eng/Prod
7
Medium · Other
12
Low · Positive
5

LinkedIn Alumni Sentiment Flow

Sentiment polarity of alumni posts mentioning Arcaden (trailing 6 months)