Operational Resilience & Business Continuity Risk

Real-time KRI monitoring translating RTO compliance, scenario test results, dependency health, and single-point-of-failure inventories into actionable resilience investment decisions

Reporting Period
Q4 2024
Last Updated: Dec 15, 2024
Annualized Expected Downtime Cost
$8.4M
+12.3% vs Q3 Target: <$6.0M
Formula: Σ(Impact × Probability × Frequency)
Impact
$42M
Probability
16%
Frequency
1.2×
RTO Compliance Rate
67%
-8%
RT Gap (Minutes)
+47
+12min
Single Points of Failure
23
+4
Scenario Test Pass Rate
78%
+5%
Dependency Health Score
72
-6pts
Change-Induced Incidents
18
-3

RTO Compliance Trend (90 Days)

Recovery Time Gap by Critical Service

Critical Services — RTO Compliance Status

Service Name RTO Target Last Actual RT Gap (min) 6M Compliance Status SPOFs
Payment Processing 30 min 78 min +48 52% Critical 5
Customer Portal 60 min 54 min -6 88% Healthy 2
Core Banking API 15 min 42 min +27 61% Critical 7
Trade Settlement 120 min 98 min -22 92% Healthy 1
Fraud Detection 45 min 68 min +23 74% Warning 3
Data Warehouse 240 min 187 min -53 95% Healthy 0
Mobile App Backend 30 min 52 min +22 68% Warning 4
Regulatory Reporting 180 min 142 min -38 91% Healthy 1

Scenario Test Outcomes (Last 6 Months)

Dependency Health Score by Category

Data sources: ITSM major incident records, CMDB service catalog, BCM test repository, infrastructure dependency graph. Refresh frequency: Daily.