Risk & Incident Command Center

ShieldPay Operations 2 Active Incidents
Risk Exposure Value
$3.2M
MTTD (Sev-1)
8.4 min
MTTR (Sev-1)
1.7 hrs
Control Effectiveness
91%
Incident Recurrence
14%
Compliance Gaps
7
SOC 2, ISO, GDPR

Risk Heat Map

Incident Timeline (90 Days)

Risk Appetite Utilization by Category

Active Risk Register

Risk ID Risk Title Category Owner Prob Impact REV Control % Status Connect Last Assessed Trend
R-001 Payment Vendor Single Point of Failure Vendor VP Ops 4 5 $1.4M 76% Unmitigated 3 42d ago ↗
R-002 API Authentication Bypass Vulnerability Security CISO 2 5 $800K 82% In Progress 2 8d ago ↘
R-003 GDPR Data Residency Non-Compliance Compliance Legal 3 4 $620K 68% In Progress 1 5d ago →
R-004 Key Person Risk — Lead Crypto Engineer Operational CTO 3 3 $340K 94% In Progress 0 12d ago →
R-005 SLA Breach Risk — Multi-Vendor Cascade Vendor VP Ops 3 3 $280K 81% Unmitigated 2 18d ago ↗
R-006 Database Connection Pool Exhaustion Operational VP Eng 2 3 $190K 72% In Progress 1 9d ago ↘
R-007 SOC 2 Control Gap — Backup Recovery Compliance InfoSec 2 3 $160K 85% In Progress 0 6d ago →
R-008 Customer Churn Acceleration Risk Financial CFO 2 4 $450K 88% Mitigated 1 14d ago ↘

Risk Interconnection Network

R-001 R-005 R-008 R-003 R-006 R-007 R-004 R-002 High-Density Cluster: $2.1M Compound Exposure

Compound Exposure Waterfall

MTTD/MTTR Trend by Severity

Compliance Posture by Framework

Post-Mortem Completion Rate

4 overdue: INC-234, INC-241, INC-245, INC-248

Vendor Risk Scorecard

Incident Recurrence Root Causes

Infrastructure
3
DB Pool Exhaustion
Code Defect
2
Config Error
1
Human Error
1

Risk Exposure Forecast & Mitigation Roadmap