Client AUM Flows & Retention Intelligence Dashboard

Total AUM
$4.74B
-1.7% QoQ
Fee Revenue Run-Rate
$28.8M
-2.1% QoQ
Net New Money YTD
-$84M
Below target
Client Retention Rate
88.4%
vs 90% target
-8 clients YTD
Gross Wins YTD
$328M
+12% YoY
14 new mandates
Redemptions YTD
$412M
+34% YoY
18 terminations

AUM Waterfall Decomposition (Q1 2024)

Gross Flows by Client Segment

Client Retention by Tenure Cohort

Monthly Gross Inflows vs. Redemptions (24-Month Trend)

Alert: Q3 2023 spike reflects Mercer consultant list removal ($310M redemptions across 8 pension clients)

Redemption Reason Codes

RM Flow Attribution

Top-5 Client AUM Concentration

State Pension Fund A $892M (18.8%)
University Endowment B $654M (13.8%)
Family Office C $521M (11.0%)
Corporate Pension D $478M (10.1%)
Foundation E $412M (8.7%)
Top-5 Total $2.96B (62.4%)

Product-Level Flow Market Share

Pipeline Mandate Conversion Rate

Client Retention Risk Register (90-Day Outlook)

Client Name Segment AUM NPS Risk Score Risk Drivers RM
State Pension Fund F Pension $287M -12 Critical Performance lag 3Y, Consultant flag Sarah Chen
Foundation G Foundation $142M 18 Medium Fee negotiation requested Michael Torres
Endowment H Endowment $198M -8 Critical Board change, Review cycle Q2 Lisa Wong
Family Office J Family Office $89M 32 Medium Low engagement score David Park
Corporate Pension K Pension $356M 5 Critical Missed SLA on reporting 2x Sarah Chen
Endowment L Endowment $124M 42 Low Renewal complete, Strong NPS Michael Torres
Foundation M Foundation $67M 15 Medium Competitor pitch scheduled Lisa Wong
AUM last reconciled: 2024-03-29 17:42 UTC
Custodian match status: Reconciled
Next client review cycle: April 15, 2024