Exit Intelligence & Root-Cause Attribution

Vantara Logistics Technology · TTM Nov 2023 – Oct 2024 · 189 Voluntary Separations

Goal: Reduce addressable attrition from 71% → 50% within four quarters

Exit Survey Completion
64.6%
122 of 189
Addressable Attrition Rate
71.2%
+3.1% vs. prior quarter
87 of 122 cite controllable causes
Action Closure Rate
42%
-8% vs. prior quarter
23 of 55 action items closed
Avg. Time to Root-Cause Action
47d
+11d vs. target 30d
From departure to mitigation plan
"Would Recommend" Score
6.8/10
-0.4 vs. prior quarter
Among departing employees
Repeat Root-Cause Index
2.1x
+0.3x vs. baseline
Same theme recurring departures
Competitive Poaching Rate
28%
+5% vs. prior quarter
Engineering & Product roles

Root-Cause Theme Distribution (TTM)

42 Growth/Advancement
28 Manager Quality
19 Workload/Burnout
17 Compensation Parity
12 Remote Policy
9 Culture/Values Fit
16 Non-addressable
19 External Opportunity

Exit Theme Quarter-over-Quarter Velocity

Manager-Attributed Exit Rate by Territory

Action Closure vs. New Departure Rate (Same Root Cause)

Exit Survey Completion by Department

Competitive Poaching by Role Family

Role Family Poached Rate
Engineering1834%
Product1229%
Sales922%
Marketing519%
Customer Success726%
Operations315%

Root-Cause Action Item Register (Open Items)

Root Cause Action Item Owner Due Status Days Open
Growth Launch IC → Senior IC career track VP Eng Dec 15 In Progress 68
Growth Formalize promotion criteria by level HRBP Nov 30 In Progress 83
Manager Deploy 360° feedback for Directors+ HR Ops Jan 10 Planned 42
Manager Mandate skip-level 1:1s quarterly COO Dec 1 In Progress 91
Workload Pilot 4-day sprint for Platform team VP Eng Nov 22 In Progress 55
Workload Add 3 FTE to Customer Success CFO Dec 31 Planned 29
Comp Benchmark Senior Eng comp vs. market Comp Team Nov 15 Complete —
Comp Adjust Product PM bands +8% CFO Jan 1 Planned 19

Department × Root-Cause Theme Heatmap (Exit Count)

Growth
Manager
Workload
Comp
Remote
Culture
Engineering
14
8
5
7
2
3
Product
9
11
2
4
1
2
Sales
6
5
3
4
0
1
Marketing
5
2
4
1
3
2
Customer Success
4
1
9
2
4
1
Operations
4
1
3
2
2
0