Customer Acquisition & Paid Channel Efficiency

Truth-based acquisition analytics: reconcile platform ROAS against actual Shopify data, measure true new-customer CAC net of existing-buyer contamination, and identify which channels deliver incremental reach at LTV-positive economics.

As of
Dec 28, 2024
New-Customer ROAS
2.87x
+0.23 vs. last month
True New-Customer CAC
$42.15
-$3.72 (improved)
Platform vs. Shopify Gap
+18.4%
Platform over-reports
New Customers (30d)
3,247
+12.3%
Blended CAC
$51.83
+$2.10
Incremental Reach
67.2%
-4.8% saturation warning

Platform vs. Shopify Revenue Reconciliation (90 Days)

Blended CAC Trend (6 Months)

New-Customer ROAS by Channel

Channel Performance: New vs. Returning Customer Split

Channel Total Spend New Customers New Rev % True CAC Platform ROAS Actual ROAS Gap
Meta (Facebook/Instagram) $127,450 1,842 58.3% $38.21 4.12x 3.48x +18.4%
Google Ads (Search) $89,320 982 71.2% $47.55 3.84x 3.61x +6.4%
TikTok Ads $56,780 1,127 82.1% $33.94 3.92x 3.74x +4.8%
Google Shopping $42,180 296 43.7% $61.22 5.21x 3.89x +33.9%
Pinterest Ads $18,920 387 76.4% $29.87 2.94x 2.81x +4.6%
Snapchat Ads $12,450 241 88.9% $31.16 2.71x 2.65x +2.3%
Total / Blended $347,100 4,875 66.8% $42.15 3.89x 3.29x +18.2%

Creative Cluster CTR-to-Purchase Conversion

Creative Cluster Impressions CTR Add-to-Cart Purchase Rate Full-Funnel CVR CPA Status
UGC Testimonial (Static) 1,247,820 3.84% 18.2% 6.71% 0.47% $38.12 Active
Problem-Agitation (Video) 982,450 4.12% 21.7% 7.84% 0.70% $33.27 Active
Lifestyle Photography 1,543,290 2.17% 12.4% 4.38% 0.12% $67.82 Paused
Before/After Comparison 672,180 5.48% 24.9% 9.12% 1.24% $28.94 Active
Feature Carousel 834,920 2.94% 16.1% 5.87% 0.28% $49.36 Testing
Founder Story (Video) 421,380 3.67% 19.4% 7.21% 0.51% $41.18 Active

Frequency vs. CPA Correlation

Incremental Reach Saturation by Platform

Landing Page Revenue per Visit (Top 8 Pages)

Landing Page Visits Bounce Rate Avg. Session (s) Conversion Rate Revenue/Visit Total Revenue
/products/signature-bundle 18,427 42.3% 187 8.94% $12.83 $236,398
/collections/new-arrivals 14,892 38.1% 203 6.72% $9.47 $141,027
/pages/holiday-promo-2024 22,184 51.7% 142 4.28% $5.61 $124,452
/products/best-seller-kit 9,327 36.9% 221 10.84% $14.72 $137,293
/collections/gift-sets 11,748 44.2% 168 5.93% $7.28 $85,533
/pages/quiz-product-finder 7,492 29.4% 312 12.17% $16.94 $126,915
/products/limited-edition-drop 6,183 47.8% 156 7.41% $8.92 $55,153
/collections/all-products 13,927 58.3% 97 2.84% $3.21 $44,706

Audience Overlap Score by Platform

Meta ↔ Google Ads
42%
Meta ↔ TikTok
23%
Google ↔ TikTok
18%
Meta ↔ Pinterest
37%
Google ↔ Pinterest
28%
TikTok ↔ Snapchat
61%

Budget Allocation Efficiency

Key Insights & Recommended Actions

Google Shopping Over-Attribution

Platform ROAS is 33.9% higher than Shopify actuals. 56.3% of attributed revenue comes from returning customers. Reduce budget by 25% and reallocate to TikTok.

TikTok Opportunity: Scale Aggressively

82.1% new customer revenue, lowest true CAC ($33.94), minimal platform gap (+4.8%). Incremental reach still at 71.4%. Increase budget 40% immediately.

Meta Audience Saturation Warning

Incremental reach dropped to 62.8%, avg frequency at 4.7x (CPA degrades above 5x). Refresh creative every 14 days and expand lookalike audience tiers.

Landing Page Optimization Priority

Quiz finder converts at 12.17% ($16.94/visit) vs. holiday promo at 4.28% ($5.61/visit). Redirect 30% of promo traffic to quiz, potential +$47K monthly revenue.