Quality & Defect Intelligence

Hargate Precision Components – Chattanooga, TN • Automotive Tier 1 Supplier • Week 12, 2024

North Star
$47.32
Gross Margin/Unit
First-Pass Yield
94.2%
+1.8pp WoW
COPQ
$127K
-$18K WoW
Avg Cpk
1.42
+0.11 WoW
Customer Escape
42 ppm
-29 ppm WoW
Scrap Cost
$31K
-$7K WoW
Rework Labor %
6.2%
-1.1pp WoW
Cost of Poor Quality Waterfall – Week 12
First-Pass Yield by Product Family (12-Week)
Defect Rate by Supplier Lot (ppm)
Process Capability Index (Cpk) by Machine-Station – Week 12
CNC-01
CNC-04
Weld-02
Assembly-3
Harness-A
Inspect-1
Powertrain
1.68
1.08
1.52
1.33
1.21
1.71
Brake Module
1.59
0.94
1.38
1.47
1.19
1.63
Chassis Bracket
1.74
1.41
1.55
1.28
1.24
1.69
Harness-EV
1.61
1.35
1.44
1.49
1.58
1.66
Cpk < 1.0 (Critical)
1.0–1.2 (Warning)
1.2–1.33 (Acceptable)
1.33–1.5 (Good)
> 1.5 (Excellent)
Defect Pareto Analysis – Top 10 Modes (Week 12)
Supplier Quality & Warranty Intelligence
Supplier Latest Lot Defect ppm Δ vs Avg Top Defect Mode Warranty Claims Status
Supplier C Lot 4471 1,187 +948 Dimensional OOT 23 8D Active
Supplier A Lot 4489 142 -31 Surface Finish 7 Approved
Supplier B Lot 4502 218 +47 Coating Thickness 12 Monitor
Supplier D Lot 4481 89 -18 Thread Quality 3 Approved
Supplier E Lot 4497 305 +112 Weld Porosity 18 CAR Issued
Warranty Claims by Generation
Audit Non-Conformance Closure
Defect Concentration (Top 5)
Dimensional OOT 28.4%
Surface Finish 19.7%
Weld Porosity 15.2%
Thread Quality 12.1%
Coating Thickness 9.8%
Total (Top 5) 85.2%
Customer Escape Rate – 12-Week Rolling (ppm)