Release Impact & Feature Rollout Analytics

Coram Cloud Infrastructure SaaS — $38M ARR · Q4 2024 Releases

30-Day Goal
75% Success Rate
Success Rate
68%
-7% vs target
Adopt Velocity D14
42%
+4% MoM
Error Delta
0.6%
Above 0.4% limit
Ticket Spike Index
1.8×
Watch threshold
Retention Impact
+1.2%
Treated vs control
Rollbacks Q4
2
Both ticket-driven

Adoption Curves by Release — Past 30 Days

Rollout Cohort Comparison

Error Rate Pre/Post Launch — API v3

Release Performance — Last 12 Launches (Ranked by Success)

Release Launch Date D30 Target D30 Actual Success Error Δ Ticket Spike Retention Δ Status
Observability Beta 2024-12-01 40% 47% Hit +0.2% 1.1× +2.8% Live
Audit Logs v2 2024-11-22 35% 38% Hit +0.1% 0.9× +0.5% Live
SSO Google Workspace 2024-11-15 50% 52% Hit +0.3% 1.2× +1.1% Live
Webhook Builder 2024-11-08 30% 33% Hit +0.5% 1.6× +0.8% Live
Mobile Notifications 2024-11-02 45% 42% Near +0.4% 1.4× +1.9% Live
API v3 Core 2024-10-25 45% 31% Miss +0.7% 2.3× -0.3% Iterate
Dashboard Templates 2024-10-18 38% 26% Miss +0.3% 1.7× -0.5% Iterate
Advanced Filters 2024-10-11 40% 29% Miss +0.6% 3.1× -1.2% Rollback
Export Scheduler 2024-10-04 32% 24% Miss +0.4% 1.9× +0.2% Live
Bulk Import CSV 2024-09-27 28% 19% Miss +0.9% 3.4× -0.8% Rollback

Feature × Support Ticket Volume Heatmap — Post-Launch Week 1

Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Day 7
API v3 Core
12
18
21
16
9
7
5
Observability Beta
2
3
2
1
1
2
1
Dashboard Templates
6
8
7
4
3
3
2
SSO Google
3
4
3
2
2
1
1
Webhook Builder
5
6
4
4
3
2
2
Mobile Notifications
4
5
4
3
3
2
2
Low (1-4)
Medium (5-9)
High (10+)