Go-Live Readiness & Launch Quality Assurance

GridOps Platform · 240 go-lives/year · Readiness gate pilot reduces forced launches to 9%

Readiness Score
74
+8 pts
Forced Launch Rate
16%
-6% YoY
Launch Quality Index
68
+12 pts
Ticket Spike Ratio
1.4×
-0.3× QoQ
Champion Activation
71%
+9%
Rollback Rate
3.2%
-1.8%

Readiness Score Distribution

Launch Quality by Readiness Band

Readiness Dimension Completion by Segment

Training
Integration
Admin Config
Champion
Enterprise
89%
72%
85%
78%
Mid-Market
76%
58%
71%
69%
SMB
68%
44%
62%
55%

Forced Launches & Outcomes

Account Segment Launch Date Readiness Missing Dimensions 30d Adoption Ticket Spike Status
Cascade Energy Enterprise 2024-11-12 58 Integration Champion 42% 2.8× At Risk
Redwood Utilities Mid-Market 2024-11-18 62 Training 51% 1.9× Monitoring
Summit Grid Co Enterprise 2024-11-25 54 Integration Admin 38% 3.2× Rollback
Horizon Power SMB 2024-12-02 66 Champion 59% 1.5× Stable
Vista Municipal Mid-Market 2024-12-09 61 Integration 47% 2.1× Monitoring
Alpine Regional Enterprise 2024-12-14 59 Training Champion 44% 2.6× At Risk
Meridian Systems SMB 2024-12-19 64 Admin 56% 1.7× Stable
Coastal Energy Mid-Market 2024-12-23 57 Integration Champion 39% 3.0× At Risk

Readiness Trend Pre-Launch (90d)

Readiness vs 30-Day Adoption

Post-Launch Support Ticket Volume

GridOps Platform · Launch Quality Assurance Dashboard · Updated Dec 2024