Churn Risk & Retention Intelligence

Composite risk scoring + intervention urgency ranking | Coram Cloud SaaS

Logo Retention
92%
▲ 2.1% vs Q3
Revenue At-Risk
$2.4M
23 accounts
Avg Risk Score
42
0–100 scale
Save Rate
61%
14/23 recovered
Divergence Accounts
18
Green health, high risk

Risk Score Distribution

Revenue-at-Risk Waterfall

Top 14 High-Risk Accounts

Account ARR Risk Score Health Usage Trend Support Esc Renewal Playbook
TechVentures Inc $284K 87 78 -32% 4 38d Active
DataFlow Systems $196K 84 82 -28% 3 42d Active
CloudScale Corp $312K 81 68 -41% 5 29d —
FinOps Global $147K 79 74 -25% 2 51d Done
ByteEdge Partners $229K 77 80 -19% 4 47d Active
InnovateLabs $168K 76 71 -34% 3 33d Active
DataPrime LLC $192K 73 77 -22% 2 56d Done
Quantum Services $134K 72 79 -17% 1 62d —
LogicStream $203K 71 69 -29% 3 44d Active
Nexus Analytics $178K 69 75 -20% 2 39d Done
Summit Digital $256K 68 81 -15% 1 58d Active
CoreTech Group $189K 67 70 -26% 4 35d —
Velocity Networks $142K 66 76 -18% 2 49d Done
Helix Solutions $211K 65 78 -21% 3 53d Active

Risk Score Trend (90 Days)

Health vs Risk Divergence

Save Playbook Effectiveness

61% Effectiveness
14 of 23 accounts recovered | $1.1M saved

Usage Deceleration Cohorts

Composite risk scoring powered by usage velocity, support escalation patterns, sentiment drift, and contract metadata | Intervention queue updated daily