Customer Journey Dashboard

Touchpoint Attribution & Multi-Channel Path Analysis — ConvertIQ

Last-touch attribution systematically overvalues closers and undervalues awareness builders. This dashboard reconstructs multi-touch conversion paths to surface true channel contribution and optimize $240K quarterly spend toward 4.5× blended MER target.

Period
Marketing Efficiency Ratio
3.8×
+0.3 vs Q1
Assist Credit Gap
17%
-4% improvement
Avg Path Length
6.2
touches to conversion
LTV Correlation
0.74
high correlation
Attribution Delta
14%
first vs last touch

Attribution Model Comparison

Conversion Path Sequences (Top 8)

Organic → Content → Demo → Product → Paid Social → Close $89K
Paid Search → Content → Product → Close $76K
Content → Paid Social → Demo → Close $68K
Paid Social → Product → Email → Close $54K
Organic → Email → Demo → Close $49K
Paid Search → Demo → Product → Email → Close $43K
Content → Organic → Product → Close $38K
Paid Social → Content → Paid Search → Close $31K

Channel × Position Contribution Heatmap

Top 14 Path Sequences by LTV

Path Conversions Avg LTV Total Revenue DD Attribution
Organic → Content → Demo → Product → Paid Social → Close47$18,900$888,3008.2%
Paid Search → Content → Product → Close52$14,600$759,2007.1%
Content → Paid Social → Demo → Close58$11,700$678,6006.3%
Paid Social → Product → Email → Close61$8,900$542,9005.1%
Organic → Email → Demo → Close49$10,000$490,0004.6%
Paid Search → Demo → Product → Email → Close38$11,300$429,4004.0%
Content → Organic → Product → Close42$9,000$378,0003.5%
Paid Social → Content → Paid Search → Close35$8,800$308,0002.9%
Email → Content → Demo → Close29$9,500$275,5002.6%
Organic → Paid Search → Product → Close31$8,200$254,2002.4%
Content → Email → Product → Close27$9,100$245,7002.3%
Paid Search → Email → Close33$7,200$237,6002.2%
Product → Demo → Email → Close24$9,400$225,6002.1%
Paid Social → Organic → Demo → Close26$8,300$215,8002.0%

Marginal ROAS by Channel Position

Assist Credit by Channel

First-Touch vs Last-Touch Revenue Divergence