Delivery Operations & Margin Intelligence
Apex Creative Group — Week of Jan 13, 2025
38 Active Clients
127 Delivery Staff
Portfolio Gross Margin
51%
▼ 3% vs. Q3
Billable Yield Rate
68%
▼ 5% MoM
Scope Creep Index
1.32
+0.14 vs. target
Avg Resource Util.
74%
▲ 2% WoW
Approval Cycle Time
5.3d
+1.1d vs. SLA
On-Time Delivery
82%
▼ 6% MoM
Gross Margin per Client (Sorted by Margin %)
Resource Utilization Heatmap (6 Weeks)
Staff at Critical Util (>87%): 8 flagged
Staff
W1
W2
W3
W4
W5
W6
J. Martinez
92%
91%
89%
85%
88%
90%
K. Patel
94%
93%
91%
89%
90%
92%
L. Chen
83%
86%
88%
90%
89%
91%
M. Johnson
72%
75%
78%
81%
79%
76%
R. Williams
84%
86%
88%
89%
87%
85%
S. Kim
68%
71%
69%
74%
72%
70%
>87% Critical
80-87% High
<80% Good
Rework Rate by Deliverable Type
Deliverable Approval Cycle Time (Days)
Scope Creep Index Trend (12 Weeks)
Capacity Forecast vs. Pipeline Demand (Next 8 Weeks)
Client Delivery Detail (Top 12 by Revenue)
Client Tier Account Mgr Gross Margin % Rework Rate Approval Days Util. % Status
Orchard Financial Enterprise K. Patel 31% 41% 9.2 89% Loss Risk
Dune Sports Enterprise J. Martinez 58% 12% 4.1 76% Healthy
Vertex Analytics Mid-Market L. Chen 47% 28% 6.8 82% Watch
Harvest Foods Mid-Market M. Johnson 62% 9% 3.4 71% Healthy
Blueprint Dev Enterprise R. Williams 54% 18% 5.2 84% Healthy
Cascade Medical Mid-Market S. Kim 39% 35% 7.9 88% Watch
Summit Retail SMB K. Patel 67% 6% 2.8 68% Healthy
Nexus Finance Enterprise J. Martinez 44% 24% 6.3 79% Watch
Billable Yield Trend by Department (12 Weeks)