Operations & Team Productivity Performance
Apex Home Services LLC · Denver, CO
Revenue per Employee
$117k
Capacity Utilization by Service Line × Week
W1
W2
W3
W4
W5
W6
W7
W8
W9
W10
W11
W12
Installation
84%
87%
91%
86%
82%
88%
93%
76%
85%
89%
92%
87%
Maintenance
78%
81%
79%
83%
77%
82%
84%
68%
80%
83%
85%
81%
Emergency Repair
92%
96%
91%
93%
88%
94%
97%
73%
90%
95%
98%
94%
Consultation
62%
64%
59%
67%
63%
66%
71%
58%
65%
69%
72%
68%
Inspection
74%
76%
73%
78%
71%
77%
81%
64%
75%
79%
82%
78%
Week 8: 3 field technicians out sick simultaneously
On-Time Job Completion Trend
Rework Rate by Service Line
Employee Utilization: Billable Utilization vs. Revenue Impact
Gross Profit per Billable Hour by Service Line
CSAT Score by Service Line
Inventory Turnover Trend
Emergency component overstock in Month 7
Job Completion Detail (Recent 90 Days)
| Job ID |
Service Line |
Assigned Tech |
Scheduled Hrs |
Actual Hrs |
Variance |
Status |
CSAT |
| J-3841 | Installation | M. Rodriguez | 16.0 | 14.5 | -1.5 | On Time | 5.0 |
| J-3842 | Emergency Repair | T. Chen | 4.0 | 5.2 | +1.2 | On Time | 4.8 |
| J-3843 | Consultation | S. Kim | 2.0 | 2.1 | +0.1 | Delayed 1d | 3.6 |
| J-3844 | Maintenance | J. Patel | 6.0 | 6.8 | +0.8 | On Time | 4.5 |
| J-3845 | Installation | A. Williams | 18.0 | 22.4 | +4.4 | Delayed 3d | 3.2 |
| J-3846 | Inspection | D. Martinez | 3.0 | 2.9 | -0.1 | On Time | 4.7 |
| J-3847 | Emergency Repair | T. Chen | 3.5 | 3.8 | +0.3 | On Time | 5.0 |
| J-3848 | Consultation | S. Kim | 1.5 | 1.8 | +0.3 | Delayed 2d | 3.4 |
Data sources:
Harvest
Jobber
Homebase
Gusto
QuickBooks
Refreshed 8 min ago