Operational Efficiency & Cost Intelligence

Infrastructure · Support · Engineering · Headcount

Infra Cost per Revenue $
$0.09
▼ 8% vs Q3
Support Tickets per 100 MAU
3.8
▼ 27% vs Sept
P1 Incident MTTR
1.4h
✓ Below 2hr SLA
Deploys per Engineer/Wk
1.6
▲ 12% vs Q3
Revenue per FTE
$187K
Anomaly Days (30D)
2
✓ Below 3-day threshold

Infrastructure Cost Trend with Anomaly Detection

OpEx Breakdown by Category

Vendor Spend Concentration

Support Ticket Volume vs MAU

Support Cost per Ticket by Issue Type

Engineering Delivery Metrics: Deploy Frequency & Sprint Velocity

Headcount by Department

P1/P2 MTTR Trend

Revenue/FTE Benchmark

Cost Center Drill-Down

Cost Center Monthly Spend % of OpEx MoM Δ YoY Δ vs Budget Flag
Infrastructure - Compute $124,300 28.4% -4.2% -8.1% -$8.2K
Infrastructure - Storage $42,100 9.6% +1.2% +18.4% +$2.1K
Infrastructure - Data Transfer $28,600 6.5% +38.2% +24.1% +$12.4K
Headcount - Engineering $186,200 42.5% +2.8% +12.3% -$4.1K
Headcount - Support $78,400 17.9% -1.4% +8.2% +$1.8K
Vendors - Snowflake $31,200 7.1% +0.8% +32.1% -$0.3K
Vendors - Salesforce $24,300 5.5% 0.0% +6.2% -$1.2K
Facilities - Primary Office $18,900 4.3% 0.0% +2.1% +$0.4K

Cloud Cost by Service Heatmap (2024)

Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
EC2
$42K
$41K
$43K
$48K
$49K
$51K
$52K
$50K
$56K
$53K
$54K
$52K
RDS
$18K
$19K
$18K
$22K
$23K
$24K
$23K
$24K
$25K
$26K
$27K
$26K
S3
$8K
$9K
$9K
$10K
$11K
$12K
$13K
$14K
$15K
$16K
$17K
$18K
Lambda
$6K
$7K
$6K
$7K
$8K
$9K
$10K
$11K
$12K
$13K
$38K
$14K
Data Transfer
$4K
$5K
$5K
$6K
$7K
$8K
$9K
$10K
$11K
$12K
$14K
$28K
Other
$12K
$13K
$14K
$16K
$17K
$18K
$19K
$20K
$21K
$22K
$24K
$23K