Order Fulfillment Throughput & Processing Velocity

HomeStyle Direct • D2C Furniture • 3 Fulfillment Centers

Last Updated

2024-01-15 14:32 UTC

Median Cycle Time

18.4h

↑ 2.1h vs target

Same-Day Ship Rate

62%

16% below 78% goal

Backlog Queue Depth

4,280

312 past SLA

Labor Min/Order

14.2

+3.2 vs 11min target

Throughput (Orders/Hr)

287

↑ 8% WoW

Processing Cycle Time — 12 Week Trend (Median Hours)

Stage Dwell Time by Facility & Status (Hours)

Allocated

Picking

Packing

Ship-Ready

Dallas FC

6.8

3.2

2.1

1.4

Phoenix FC

4.1

2.8

2.5

1.2

Atlanta FC

3.4

2.6

1.9

1.1

Bottleneck: Dallas FC Allocation stage (6.8h dwell, 2.1× benchmark)

Bottleneck Stage Pareto (Dwell Hours Contribution)

Order Queue — Active Backlog (Top 10 Aging Orders)

Order ID	Facility	Status	Age (Hours)	Dwell Current Stage	Priority	SLA Breach
#ORD-48291	Dallas FC	Allocated	28.6	9.2h	Expedite	Yes
#ORD-48103	Dallas FC	Allocated	26.4	8.8h	Standard	Yes
#ORD-47982	Phoenix FC	Picking	25.1	5.4h	Expedite	Yes
#ORD-47854	Dallas FC	Allocated	23.8	7.6h	Standard	No
#ORD-47721	Atlanta FC	Picking	22.9	4.2h	Standard	No
#ORD-47605	Dallas FC	Packing	21.3	3.8h	Standard	No
#ORD-47482	Phoenix FC	Allocated	20.7	6.1h	Standard	No
#ORD-47341	Atlanta FC	Picking	19.8	3.9h	Standard	No
#ORD-47229	Dallas FC	Allocated	18.6	5.8h	Standard	No
#ORD-47104	Phoenix FC	Packing	17.9	3.2h	Standard	No

Orders Processed per Hour by Shift

Week-over-Week Throughput Trend

Throughput Utilization

74% of capacity

Orders Aging >24h

312

7.3% of backlog

SLA Compliance Rate

92.7%

Target: 96%

SLA Breach Queue by Facility

Facility Performance Snapshot

Facility	Backlog	Median Cycle	Same-Day %
Dallas FC	4,280	22.1h	54%
Phoenix FC	2,840	16.8h	68%
Atlanta FC	1,920	14.2h	74%

Action: Reallocate orders from Dallas to Atlanta/Phoenix to balance load.

Status Taxonomy Version 2.4 • OMS Event Stream Pipeline • Replit Agent + React + Recharts