| Competitor | CSAT | NPS | Resp. Time (hrs) | G2 Rating | Win Rate vs Us | CX Mentions in Losses | Gap Status |
|---|---|---|---|---|---|---|---|
| Meridian CRM | 4.1 | +28 | 7.2 | 4.1 | — | — | Below Avg |
| SalesForge Pro | 4.4 | +42 | 4.8 | 4.5 | 58% | 34% | Leader |
| VelocityCRM | 4.5 | +45 | 5.1 | 4.4 | 61% | 29% | Leader |
| ConnectHub | 4.3 | +38 | 6.2 | 4.2 | 52% | 22% | Above Avg |
| PipelineOS | 3.9 | +19 | 9.4 | 3.8 | 39% | 18% | Below Avg |
| RelationSync | 4.2 | +35 | 5.9 | 4.3 | 49% | 26% | Above Avg |