HR KPI Dashboard

Turnover, Retention & Regrettable Loss Analysis

Lumina Health Tech · 1,147 Employees · Q4 2024

North Star Metric
11.4%
Regrettable Attrition
Regrettable Attrition
11.4%
+2.1pp vs Q3
Overall Voluntary
13.1%
+1.8pp
90-Day New Hire
7.2%
+0.9pp
Replacement Cost
$4.8M
Annualized
131 separations × $36.6k avg
Counteroffer Success
42%
+8pp vs Q3
19 of 45 accepted
Flight Risk Count
142
Critical
12.4% of workforce

Regrettable vs Total Voluntary Attrition (12-Month Trend)

Monthly attrition rates showing regrettable loss acceleration

Target: <8%

Attrition by Tenure Band

Regrettable Attrition by Function

Manager-Attributed Turnover (Top 15 by Regrettable Loss)

Managers with highest regrettable attrition rates in past 6 months

Manager ID Function Team Size Regrettable Total Exits Regrettable % Avg Tenure Engagement Risk
M-447 Engineering 11 4 4 36.4% 1.3y 52 Critical
M-512 Customer Success 14 3 5 21.4% 1.8y 58 Critical
M-203 Engineering 18 3 4 16.7% 2.1y 61 High
M-338 Product 9 2 2 22.2% 1.5y 64 High
M-621 Sales 22 3 6 13.6% 2.4y 67 High
M-189 Customer Success 16 2 4 12.5% 1.9y 59 High
M-754 Engineering 13 2 3 15.4% 2.2y 63 High
M-402 Marketing 8 1 2 12.5% 3.1y 71 Medium

Replacement Cost Components (Annual)

Exit Reason Distribution (Regrettable Only)

Intervention Success
64%
38 of 59 interventions retained employee
Comp Adjustment 78% (14/18)
Role Change 69% (11/16)
Manager Change 52% (13/25)
Avg Days to Intervention
18
From flight risk flag to action
<7 days 82% success
7-21 days 61% success
>21 days 38% success
Comp Percentile Gap
-12%
Regrettable exits vs market median
Engineering -18%
Customer Success -14%
Product -9%

Manager M-447: Critical Intervention Required

Engineering team: 4 regrettable exits in 6 months (36.4% attrition)

Critical
Team Engagement
52
Company avg: 68
Avg Exit Tenure
1.3y
Company avg: 2.4y
Exit Reasons
Manager (3), Career (1)
Current Flight Risk
5
45% of remaining team
RECOMMENDED ACTION
Immediate manager effectiveness coaching + team skip-level 1:1s + retention bonus for 5 flight-risk ICs

High Flight Risk Employees

Role Tenure Perf Comp %
Sr Eng 2.1y 4.2 P38
Staff Eng 3.4y 4.5 P42
CSM Lead 1.8y 4.1 P35
Prod Mgr 2.6y 4.3 P41
Sr Eng 1.5y 3.9 P44
AE 2.2y 4.0 P39
Eng Mgr 4.1y 4.4 P48
Sr CSM 1.9y 4.2 P37
Data Period: Q4 2024 (Oct 1 – Dec 31) · Last Updated: Jan 3, 2025 · Performance Ratings: 1.0–5.0 scale
Definitions: Regrettable = Performance ≥3.8 + tenure >6mo · Flight Risk = ML model score >0.72 · Comp % = market percentile