Predictive Churn Risk Scoring & Early Warning

Composite risk scoring combining usage deceleration, support escalation, sentiment drift, and contract metadata. Surfaces divergent accounts with green health but rising risk trajectories.

Coram Cloud
$38M ARR ยท 890 accounts
Avg Risk Score
44
+3 pts
Revenue at Risk
$2.6M
-$410K
Model Precision
74%
+2 pts
False Negative Rate
11%
-1 pt
Divergent Accounts
22
Green health, high risk
Save Rate
58%
+6 pts

Risk Score Distribution

Health vs Risk Divergence

Top 16 High-Risk Accounts

Sorted by composite risk score
Account Tier ARR Risk Health Days to Renewal Primary Signal 30d Trend

Model Precision (90 Days)

Usage Deceleration Cohorts

Post-Intervention Risk Decay Velocity

75% Decay Rate
Avg 28-day risk reduction after intervention

Revenue at Risk by Band