Process Mining & Automation Opportunity Prioritization

Cascade Insurance Group • Q1 2025 Portfolio Assessment

Data as of: 2025-01-15
Processes in Active Assessment
142
↑ 18 QoQ
High-Feasibility Candidates (≥75)
34
↑ 12 QoQ
Projected Annual ROI (Portfolio)
$2.7M
↑ 9% QoQ
Avg Process Cycle Time (P90)
47.2min
↓ 6% QoQ
Avg Rework Rate
18.4%
↑ 2.1pp
ROI Accuracy Deviation (Deployed)
11.2%
↓ 3.8pp

Automation Prioritization Matrix — Feasibility vs Impact (Monthly Labor Cost)

Process Variant Distribution — Claims Processing (Top 8 Variants by Volume)

Handoff Complexity by Domain

Cycle Time P50 vs P90 — Top 10 Processes by Priority Score

Exception Density per Process — Critical Hotspots

Rule-Based Task Concentration % × Process Domain — Candidate Pool Technical Readiness

Finance
HR
Procurement
IT
Operations
Cust. Service
≥80% Rule-Based
9
6
4
8
5
7
60-79%
12
8
11
6
9
10
40-59%
7
5
6
4
8
7
<40%
4
3
5
2
3
4

Projected vs Actual ROI — Deployed Automations (N=23)

Rework Rate Distribution

Automation Candidate Prioritization Registry — Active Pipeline (Top 12 by Priority Score)

Process Name Domain Feasibility Score Monthly Instances Labor Cost/Mo Rework % Cycle P90 (min) Priority Rank Status
AP Invoice Processing Finance 88 3,200 $47,000 31.2% 52 1 Fast Track
Claims Adjudication (Auto) Operations 84 2,850 $41,500 24.7% 78 2 Fast Track
New Hire Onboarding HR 81 420 $38,200 18.3% 1,240 3 Scoping
Premium Reconciliation Finance 79 1,680 $34,100 27.9% 93 4 Fast Track
Access Provisioning IT 86 1,120 $29,800 14.1% 186 5 Scoping
Vendor Onboarding Procurement 77 580 $27,400 22.5% 620 6 Scoping
Policy Issuance (Standard) Operations 82 1,940 $26,700 11.8% 64 7 Scoping
Incident Mgmt (L1 Tickets) IT 74 3,780 $24,900 19.4% 41 8 Backlog
Benefits Enrollment HR 76 340 $22,100 16.7% 890 9 Backlog
Complaint Handling (Tier 1) Cust. Service 71 2,260 $21,300 33.8% 58 10 Backlog

Manual Touch Rate by Domain

Process Volume Trends (90d)

Automation Portfolio Status