User Engagement & Retention Analytics

Loopbase App • Consumer Fintech • 890K MAU • $14M ARR

Tracking DAU/WAU/MAU ratios, cohort retention slopes, and engagement decay velocity to connect digital touchpoint frequency to long-term user value and improve 30-day rolling retention.

North-Star Metric
38%
Target D30 Retention
D30 Retention Rate
28%
-3.2% vs target
DAU/MAU Stickiness
0.34
+0.04 MoM
Engagement Decay Velocity
12%
-2.1% (improved)
Re-Engagement Recovery
19%
+6% vs baseline
Power-User Concentration
8%
34% session volume

Cohort Retention Curve (D1–D90)

Engagement Decay by Segment

Decay velocity (%) by user segment and engagement tier
High
Medium
Low
Dormant
Mobile
4%
9%
16%
28%
Web
3%
7%
12%
21%
Desktop
2%
6%
11%
19%
Tablet
5%
10%
18%
32%

DAU/WAU/MAU Trend (90 Days)

Top 10 At-Risk User Segments

Segment Users Decay Velocity Last Active Re-Engage Priority Predicted Churn
Mobile Onboarded – Week 2 18,420 28% 3 days ago High 64%
Tablet Low-Engagement 8,210 32% 5 days ago High 71%
Web Dormant – Month 1 14,890 21% 7 days ago Medium 58%
Mobile Medium-Engagement Decline 22,340 16% 2 days ago Medium 42%
Desktop Low-Session Frequency 6,780 19% 4 days ago Medium 53%
Mobile High-Engagement Drop 4,120 12% 1 day ago Low 31%
Web Medium-Engagement Flat 11,560 12% 3 days ago Low 34%
Tablet Medium-Engagement 3,920 18% 6 days ago Medium 49%
Desktop Dormant – Month 2 9,340 19% 9 days ago Medium 56%
Mobile Low-Engagement – Week 3 16,780 16% 4 days ago Medium 44%

D30 Retention by Acquisition Channel

Stickiness vs LTV by Cohort

Re-Engagement Campaign Recovery Rate

19% Recovery Rate
72-hour push re-engagement of decaying users