Onboarding Funnel & Time-to-Value Command Center

North-star: 60-day go-live conversion ≥88% | Current: 81.4% | Gap: 94 accounts below threshold

Go-Live Rate (60d)
81.4%
+2.7% vs prior
TTFV (median)
34d
-29% vs 48d baseline
Funnel Conversion
68.2%
+3.4%
Day-90 Retained
89.1%
stable
ARR at Risk (stalled)
$680K
+$120K vs last qtr
Target Gap (accounts)
94
-18 from last month

Onboarding Funnel — Stage Conversion Rates

TTFV Distribution by Tier

Stage Drop-off × Segment Heatmap

Kickoff
Config
Integration
Training
Value
Go-Live
Enterprise
3%
8%
12%
5%
4%
7%
Mid-Market
9%
18%
28%
14%
11%
9%
SMB
11%
22%
19%
16%
13%
12%
Low (0-10%)
Med (11-20%)
High (21-30%)
Critical (>30%)

Top 10 High Drop-off Accounts — Immediate Intervention Required

Account ARR Segment Stalled Stage Days Stalled TTFV CSM Motion
Stratosphere Inc $84K Mid-Market Integration 37 62d M. Torres Inbound Paid
Velocity Systems $126K Enterprise Integration 34 58d K. Patel Inbound Paid
Cascade Analytics $48K SMB Config 29 — J. Kim PLG
Horizon Partners $92K Mid-Market Integration 26 51d A. Chen Inbound Paid
Nexus Workflows $68K Mid-Market Training 24 44d M. Torres Partner
Apex Digital $54K SMB Config 22 — J. Kim Inbound Paid
Elevation Corp $108K Enterprise Integration 21 56d K. Patel Partner
Pinnacle Labs $72K Mid-Market Value 18 48d A. Chen Inbound Paid
Summit Tech $36K SMB Training 17 38d J. Kim PLG
Meridian Group $96K Mid-Market Integration 16 52d M. Torres Inbound Paid

Go-Live Rate Trend — 12 Week Cohorts

Onboarding Completion by Motion