Employee Engagement & Workforce Productivity

Meridian Health Systems • 1,840 FTEs • B2B SaaS Division

North-star: Revenue Per FTE — Target $315K by Q4

Engagement Score Index
72.4
+3.8 vs Q3
Discretionary Effort Rate
64%
+2.1% MoM
Manager Effectiveness
78.2
+1.4 pts
Absenteeism Cost Index
$187K
-12% vs target
Pulse Survey Response
83%
+5% WoW
Revenue Per FTE
$301K
+6% YTD

Engagement Score Index by Department (Current Quarter)

Manager Effectiveness Distribution (180 Managers)

Team Engagement Heatmap (by Cost Center)

Eng
Sales
CS
Ops
Prod
HR
Meaning
78
68
74
71
76
79
Autonomy
72
61
69
70
75
77
Growth
74
59
67
71
73
72
Connect
76
65
75
73
77
80
Recog
70
58
66
68
71
74
75–100 High
70–74 Good
65–69 Fair
<65 Risk

Absenteeism Cost Index vs. Output-Per-FTE Index (12 Months)

Pulse Survey Response Rate (12 Weeks)

Internal Mobility Rate (Quarterly)

Discretionary Effort Drivers

Factor Impact
Manager Quality +18%
Career Path Clarity +14%
Peer Recognition +12%
Workload Balance +9%
Comp Fairness +7%
Tooling Quality +6%
Team Cohesion +5%

Recognition Frequency (per Employee/Month)

Output-Per-FTE Index (90-day baseline)

Manager Effectiveness & Team Outcomes (Top & Bottom Quartiles)

Quartile Avg MES Team ESI DER Absenteeism Output Index Retention (12mo)
Top 25% Mgrs 88.4 81.2 76% 2.1% 112 94%
Company Avg 78.2 72.4 64% 4.3% 100 87%
Bottom 25% Mgrs 62.1 58.3 49% 7.8% 84 76%
Top vs Bottom Δ +26.3 +22.9 +27 pts -5.7 pts +28 pts +18 pts

Revenue Per FTE Trend with Engagement Score Index Overlay (12 Months)