Succession Planning & Bench Strength

Hartwell Healthcare · 12,000 Employees · Q4 2024

Critical Role Coverage
1.4×
+0.3 vs Q3
Target: 1.6×
Single-Point-of-Failure Roles
3
+1 (CRO exit)
Target: 0
Avg Readiness Score
3.2
+0.4 vs Q3
Scale: 1–5
Stretch Hours (Q4)
2,840
+340 hrs
Exposure assignments
Internal Fill Rate
78%
+6% vs LY
Critical roles
Bench Diversity Index
0.62
+0.08
Gender, ethnicity mix
Dev Plan Completion
84%
+9%
On track successors
Revenue at Risk
$58M
+$38M
Uncovered roles
Time-to-Readiness
9.2mo
-4.8mo
Median, all tiers
Plan Freshness
92%
Updated 90d
Critical roles

Coverage Ratio by Critical Role

Successor 9-Box Matrix

Revenue at Risk by Role

Time-to-Readiness Trend (Median Months)

Critical Role Succession Plans

Role Tier Ready Now Ready 1Yr Coverage Rev @ Risk Status
Chief Revenue Officer T1 0 2 0.0× $38M SPOF
VP Sales, NA T1 2 3 2.0× $0 Covered
Chief Medical Officer T1 1 2 1.0× $0 At Risk
VP Operations T2 3 4 3.0× $0 Strong
Chief Technology Officer T1 0 1 0.0× $12M SPOF
VP R&D T2 2 2 2.0× $0 Covered
CFO T1 1 3 1.0× $0 At Risk
VP Marketing T2 2 3 2.0× $0 Covered