Field Service Dashboard

Contract, Warranty & Service Profitability

IronClad Manufacturing Services · $62M Service Revenue

Goal
32% → 38%
Service Gross Margin
Gross Margin
33.4%
-1.2% vs Q3
Warranty Vol %
22%
+3% vs Q3
Labor Overrun
8.0%
+4.2% since Sep
Unbilled Work
2.1%
-0.5% MoM
Travel % of Rev
19%
+1.3% MoM
PM Overfreq Accts
14
+3 vs Q3

Margin Bridge — Waterfall Analysis

Gross Margin by Job Type

Job Volume Mix

Lowest-Margin Accounts (Target ≥30%)

Account Contract Tier Service Margin Annual Revenue PM Frequency Warranty % Status
Orchid Foods Gold 19% $1.2M 2× allowance 28% Renegotiate
Titan Pharma Platinum 21% $2.1M 1.5× allowance 35% Review
Verde Energy Silver 23% $680K Per contract 31% Monitor
Apex Logistics Gold 24% $950K 1.3× allowance 19% Monitor
Summit Tech Silver 25% $520K Per contract 24% Monitor
Bluewave Manufacturing Gold 26% $1.4M Per contract 22% On Track
Delta Industrial Silver 27% $440K Per contract 18% On Track
Crescent Foods Gold 28% $890K 1.2× allowance 26% On Track

Warranty Volume Trend (12 Mo)

PM Frequency vs. Margin