Cohort Retention & Lifecycle Intelligence

Acquisition metrics dominate while retention signals atrophy. This dashboard connects every cohort to its actual dollar trajectory, revealing which acquisition sources produce profitable customers and where intervention points shift retention curves permanently upward.

North Star Metric
118.4% NRR
Net Revenue Retention
118.4%
+4.2% MoM
Avg Cohort LTV/CAC
4.8x
+0.6x
D90 Retention Rate
62.3%
+2.1%
Reactivation Yield
18.7%
-1.3%
Aha Moment Reach
71.2%
+5.4%
High Risk Users
2,847
-382

Cohort Retention Curves (Last 6 Cohorts)

Lifecycle Stage Transitions

LTV/CAC by Acquisition Channel

Dormancy Risk Heatmap by Cohort & Days Since Last Active

0-7d
8-14d
15-21d
22-30d
31-45d
46-60d
61-90d
90+ d
2024-Q1
2%
4%
12%
18%
31%
48%
67%
82%
2023-Q4
3%
5%
14%
21%
34%
52%
71%
85%
2023-Q3
2%
6%
15%
23%
37%
54%
73%
87%
2023-Q2
4%
7%
16%
25%
40%
58%
76%
89%
Low Risk (0-10%)
Medium (11-25%)
High (26-60%)
Critical (60%+)

Top Performing Cohorts by LTV/CAC

Cohort Users D90 Retention Avg LTV Avg CAC LTV/CAC Primary Channel
2024-01 4,821 68.4% $1,847 $312 5.92x Organic
2023-11 3,967 71.2% $1,923 $334 5.76x Referral
2023-12 5,234 64.8% $1,692 $298 5.68x Paid Search
2023-10 4,512 66.1% $1,734 $318 5.45x Organic
2023-09 3,821 62.7% $1,589 $296 5.37x Content
2024-02 5,673 59.3% $1,512 $289 5.23x Paid Social
2023-08 4,234 60.9% $1,478 $301 4.91x Referral
2024-03 6,012 57.2% $1,401 $294 4.76x Display
Dashboard generated with mock data for demonstration purposes · Last updated: