Employee Utilization Dashboard

Workforce Productivity & Output Quality Index — Q2 2024

Luminary Advisory Group • 210-person consulting firm • 13 sprints (2-week cadence)

Firm UAPI Score
72.4
-3.2 vs Q1
Rework Rate
18.7%
+5.6pp
First-Time Acceptance
76.3%
-6.1pp
Client CSAT-T
7.8
-0.4
Defect Escape Rate
11.2%
+3.8pp
Net Revenue Retention
104.2%
-3.8pp
Target: ≥108%

UAPI Trend by Sprint

Sprint 9 Event: Delivery Acceleration Push caused quality degradation across three enterprise projects

Rework Rate by Deliverable Type

Output Velocity vs Quality Index

Billable Hours Lost to Rework

Team Quality Scorecard

Team Utilization UAPI Rework% FTAR CSAT-T Hours Lost Status
Digital Transformation 87.2% 68.4 24.1% 71.2% 7.2 1,284 Critical
Cloud Engineering 91.4% 74.2 16.8% 78.9% 8.1 892 Watch
Strategy & Operations 84.6% 81.7 9.2% 88.4% 8.6 347 Healthy
Data & Analytics 89.1% 76.8 14.3% 81.7% 8.3 623 Healthy
Enterprise Architecture 92.8% 71.3 21.6% 74.1% 7.5 1,038 Critical
Product Management 86.3% 78.9 11.4% 84.2% 8.4 476 Healthy
Change Management 79.2% 83.4 7.8% 91.3% 8.9 241 Healthy
Security & Compliance 88.7% 69.1 22.9% 72.6% 7.4 1,127 Critical

Defect Escape Rate by Sprint

NRR Linkage Validation

Correlation: UAPI → CSAT-T (r=0.84) → NRR (r=0.91)

Additional Quality Metrics

Output Velocity Index
94.2
+2.1 vs Q1
Knowledge Reuse Rate
68.7%
+4.3pp
Manager Coaching Ratio
1:6.8
Target: 1:7
CI Adoption Rate
57.3%
-8.2pp