Lifecycle & Retention Content Performance Dashboard

Meridian HQ — Q2 2024 Performance

Content-Influenced Renewal Rate
84.2%
+3.8%
Onboarding Completion Rate
61%
-2.1%
Help Article Deflection Rate
19.3%
+1.4%
TTV Acceleration (days saved)
22
+4 days
Expansion Revenue per Asset
$8.4K
+12%
Net Revenue Retention
108%
+2.5%

Content Engagement by Lifecycle Stage

Onboarding Completion by Cohort

Help Article Deflection Rate

Top Performing Content Assets

Content Asset Name Lifecycle Stage Views (90d) Completion Rate Ticket Deflection Revenue Impact NPS
Setting Up Automated Workflows Help Center 12,847 78% 34% $42K 84
Getting Started: Your First Project Onboarding 8,924 91% — $38K 88
Enterprise Features Overview Expansion 3,156 68% — $124K 79
Integrations Masterclass (Video) Onboarding 6,489 56% 22% $29K 81
Advanced Reporting Guide Expansion 2,841 74% — $96K 82
Community: Migration Best Practices Community 1,923 — 18% $14K 86
API Rate Limits Documentation Help Center 4,217 52% 8% $6K 62
Renewal Prep Checklist Renewal 987 83% — $67K 90

Weekly Content Engagement (52 Weeks)

Renewal Rate by Tier

Content Stage Mix

Time-to-Value Distribution

Churn-Risk Engagement

Cohort Retention Heatmap (12 Months)

Cohort
M0
M1
M2
M3
M4
M5
M6
M7
M8
M9
M10
M11
Jan '23
100%
94%
91%
89%
88%
87%
86%
85%
84%
83%
82%
82%
Feb '23
100%
92%
88%
86%
85%
84%
83%
82%
81%
80%
79%
Mar '23
100%
96%
93%
91%
90%
89%
88%
87%
86%
85%
Apr '23
100%
76%
72%
69%
68%
67%
67%
74%
77%
May '23
100%
95%
92%
90%
89%
88%
87%
86%
Jun '23
100%
94%
91%
89%
88%
87%
86%

Darker blue = higher retention. April cohort shows recovery after onboarding content revision.

Expansion Revenue by Content Type

Content NPS by Lifecycle Stage