Engineering Dashboard — Delivery Flow & DORA Intelligence

Helix Platform • 280 Engineers • 34 Services • Real-time Flow System Analysis

North-star Goal: Reduce Tier-1 Lead Time P90 from 22h → 10h (CFR <8%)

Lead Time P90

14.2h

-18% vs target

Deploy Frequency

5.1/day

+14%

Change Failure Rate

7.4%

Within goal

MTTR

19min

Elite tier

Review Queue P95

8.1h

-40% improved

Flow Efficiency

41%

Baseline

DORA Performance by Squad

Deploy Frequency vs Change Failure Rate

Delivery Flow: Commit to Production

Average journey time by stage — red highlights bottleneck saturation

Pipeline Bottleneck: Hour × Stage Saturation

12a

12p

12a

12p

Code Review

CI Build

QA Gates

Deploy Approve

Low

Medium

High

Critical

Batch Size Index by Service Tier

Service DORA Tier Classification

Service	Tier	Lead Time P90	Deploy/Day	CFR %	MTTR	DORA Tier
auth-service	Tier-1	8.2h	8.4	3.1	12m	Elite
payment-api	Tier-1	11.8h	6.2	5.4	18m	High
user-profile-svc	Tier-2	16.4h	4.8	7.2	22m	High
billing-worker	Tier-1	19.6h	3.2	14.8	28m	Medium
notification-svc	Tier-3	24.1h	2.8	9.1	34m	Medium
reporting-engine	Tier-2	32.8h	1.4	11.2	48m	Low
analytics-pipeline	Tier-3	28.4h	2.1	8.8	41m	Medium
webhook-dispatcher	Tier-2	14.9h	5.6	6.3	20m	High

billing-worker CFR spike to 14.8% in week 9 triggered incident review