Expanding Preventive Care Access Across the Southeast
4.2M eligible members with zero primary care touchpoint in the past 18 months.
Brightpath identifies high-risk cohort
Luma receives referral list
AI schedules first available appointment
Visit logged against Brightpath claims
Shared dashboard flags gaps
"One text. One tap. Seen in 48 hours."
Average cost-per-prevented-ED-visit vs $2,800 average ED claim — an 8.2x return on joint investment per member touched.
| Metric | Value |
|---|---|
| Pilot cohort | 5,000 members |
| Projected visit volume | 3,100 visits |
| Avg per-visit revenue | $180 |
| Luma share (65%) | $362,700 |
| Brightpath claims savings | $1.05M |
Davidson County
14 Luma clinics
5,000 Brightpath members
Diabetes risk tier 2+
90-day pilot
July 1 launch
Visit rate >62%
NPS >88
ED deflection >18%
Meets monthly, co-chaired by Luma COO and Brightpath VP Network Strategy
Scheduling algo = Luma, claims data = Brightpath, joint models = co-owned
Visit rate >60% unlocks phase 2 cities (Atlanta, Charlotte, Memphis)
90-day written notice, data return protocol, member notification plan
"Our Luma partnership moved our HEDIS preventive care score from 61 to 79 in one contract year."
Sandra Mwangi, CMO
Keystone Health Plan
HEDIS score points
ED deflection rate
June 1
MOU signed
June 15
Data sharing + cohort pull
July 1
First appointments booked
Aug 1
30-day check-in
Oct 1
Pilot read-out
Luma Health
David Chen, CEO
david.chen@lumahealth.co
Brightpath Insurance
Maria Rodriguez, VP Network Strategy
m.rodriguez@brightpath.com
4.2M members are waiting.
The window is now.