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We can buy reach.
We can't buy belief.

Paid media gets us attention. Community gets us advocates.

The Signal

1,400

customers posted their setups last quarter, unprompted.

They're already creating. They're already sharing. We're just not capturing the value—or giving them a reason to keep going.

Community Compounds

The Program

Spark

Monthly themed prompts and challenges that give customers a reason to create and share.

Reward

Creator credit, early access, discounts, and feature moments that make members feel valued.

Amplify

Reshare the best UGC across our owned channels, turning customers into co-creators.

Spark & Reward

1

Prompt

Monthly theme via email & social

2

Feature

Showcase top posts in weekly digest

3

Reward

Credit, discount, early access

Repeat

Build momentum & habit

Amplify the Best

Customer content reshared across our owned channels becomes social proof that converts.

Instagram Story

"@maya_designs turned her corner into a command center 🔥"

Email Feature

"Setup of the Week: See how Jordan maximized 60 sq ft"

@sam_workspace: "Finally got my dream setup with the Nooks standing desk. WFH just got an upgrade."

Featured • Rewarded with 15% discount • 2.3k likes

Community Health Metrics

Metric

Monthly Active Creators

Metric

Repeat Participation Rate

Metric

UGC Engagement Rate

Metric

Referral Conversion

Signal

Growing contributor base, not one-time posters

Signal

Community habits forming, not transactional

Signal

Content resonates beyond our owned audience

Signal

Members bring new customers organically

6-Month Goals

Lean Resourcing

Role Time Tools Budget
Community Manager 20 hrs/week Slack, Later, Notion $18k
Content Lead (support) 8 hrs/week Canva, Figma $7k
Platform & Tools Circle, Zapier $3k
Rewards Budget Discounts, swag, credit $12k
Total (2 quarters) $40k

Fund a 2-quarter
community pilot

Turn 1,400 unprompted posts into a compounding growth engine.

Contact: Ife Adesina, Community Lead

ife@nooks.co