Senior operations consultant. Fifteen years building systems that turn busy teams into productive ones.
Everyone's working hard. Slack is noisy. Yet projects still miss deadlines, priorities shift weekly, and nothing feels finished. You need clarity, not more headcount.
Three recent engagements, similar scope.
45% increase in feature velocity in 10 weeks
Eliminated 80% of escalations in 6 weeks
Avoided 3 headcount hires, saved $420K annually
| DELIVERABLE | FORMAT | WEEK DUE |
|---|---|---|
| Current-state workflow map | Miro board + PDF | Week 2 |
| Bottleneck analysis report | Notion doc | Week 3 |
| Proposed workflow redesign | Miro board + PDF | Week 5 |
| Capacity model & staffing plan | Google Sheets | Week 6 |
| Tool recommendations & implementation plan | Notion doc | Week 7 |
| Executive summary & rollout roadmap | Keynote + PDF | Week 8 |
Eight weeks, four phases. We start the week you sign.
Interviews, workflow observation, current-state mapping
Bottleneck diagnosis, capacity modeling, pattern synthesis
Workflow redesign, staffing plan, tool recommendations
Executive summary, rollout roadmap, handoff session
Projected throughput lift — completed projects per quarter
50% at engagement start, 50% at Week 4 milestone
All deliverables per schedule, exec presentation approved
Net 15, fixed scope, clear completion definition
Kickoff call, access setup, interview schedule confirmed
Shadow 3 team members, observe handoffs, capture friction
First insights share — quick wins identified, baseline mapped
I deliver value in the first week. By day five, you'll have initial insights and a clear path forward.
Let's turn a busy team into a productive one. We start the week you sign.
dana@danareyes.co
+1 (415) 782-9104