Brand perception significantly lags our evolved service mix. Customers still see us as a trucking company when 48% of revenue now comes from integrated logistics and data services.
Non-trucking revenue
We are infrastructure, not trucks.
A name that captures what we enable: the seamless flow of commerce across channels.
| Risk | Likelihood | Mitigation |
|---|---|---|
| Customer confusion during transition | Medium | Dual-brand signage for 90 days; direct outreach to top 200 accounts |
| Loss of legacy brand equity | Low | Heritage narrative built into launch; "Continental Freight is now Conduit" messaging |
| Internal misalignment | Medium | All-hands launch event; internal brand training for customer-facing teams |
| Competitor opportunism | Low | Launch timed with new product announcements; proactive PR strategy |
Within twelve months of launch, based on repositioning impact studies in adjacent verticals and our pipeline composition shift.